Customer Service

The Always Fresh Guarantee

At Pulakos, we are committed to serving you not just the very finest confections, but also the very freshest. This means that we continually challenge ourselves to find the world's best and freshest ingredients to create our Old World chocolates.

If for any reason you find that your candy doesn’t meet these uncompromising standards, contact us so that we can make it right.

Customer Service

Your satisfaction is very important to us. If you have any question about an order you have placed or a special order item, please contact us at 1-800-627-0926, locally at 814-452-4026 or send us an email.

Our customer service representatives are available Monday through Friday, 10am - 4pm EST.

Shipping

We offer insulated ice shipping containers for Next Day and 2nd Day Air shipments:

Order via our toll free number 1-800-627-0926
Secure online ordering now available

Special Orders

Special orders are always available. Contact us and let us know what you'd like and we'll do our very best to accommodate you.

Gift Wrapping & Cards

On any order, you may enclose a personalized message on a gift card and choose your choice of themed wrapping paper. Prepare your message before you phone your order, or include it in the appropriate section of the shopping cart. We do charge for an enclosure card and gift wrapping.